Patient Feedback

Patients and Guest Relations

The Patient Relations Department works to ensure that every patient receives the best care possible during his/her stay at Howard University Hospital. The department's staff will help answer questions that may arise during your hospital stay. 

The hospital has a process to address complaints or grievances through the patient representative program. The patient representative can provide more information on this process. You may contact the patient representative at patientrelations@huhosp.org or call at 202-865-6607.

If you or your family feels that your rights have not been respected, notify your physician, nurse or the unit/department manager. You or your family may also contact the:

Patient Relations Department
202-865-6607

Email: patientrelations@huhosp.org

Alternatively, contact:

DC Dept. of Health
825 North Capitol Street, N.E.
Washington, DC 20002
202-442-5833

You or your family may also contact the Joint Commission at 1-800-994-6610 or via their e-mail at: complaint@jointcommission.org